Contact Us

For inquiries or consultations, please contact Kawamura Hamono Co., Ltd. using the contact form below.

Frequently Asked Questions

• Can I purchase your knives for personal use?
We’d be happy to introduce you to a sales agent in your area. For further details, please don’t hesitate to contact us.

• What are your business hours?
We operate from 9:00 – 17:00 daily, except on weekends and holidays.

Contact Form

Please fill out the necessary fields in the following form and proceed to the “Inquiry Review Page.”
* indicates a necessary field.

  1. 1. Input
  2. 2. Review Your Inquiry
  3. 3. Send Message
company name
Kawamura Hamono Co., Ltd. (hereinafter referred to as “the Company”) hereby establishes this Privacy Policy as described below, shall construct mechanisms for the protection of personal information, and, by thoroughly implementing measures for the protection of personal information and an awareness of the importance of said measures among all employees, shall promote the protection of personal information.

1. Management of Personal Information
The Company, to keep our customers’ personal information in the correct and most updated state and to prevent the unauthorized access, loss, damage, alteration, or disclosure of such personal information, shall take all necessary measures to do so, such as the maintenance of security systems, the establishment of management processes, and the thorough education of our employees, and shall implement security measures and handle personal information in a secure manner.

2. Purpose of the Use of Personal Information
Personal information entrusted by our customers to the Company shall be used in the sending of emails and materials in the form of correspondence from the Company, guidance regarding business matters, and replies to questions.

3. Prohibition of the Provision or Disclosure of Personal Information to Third Parties
The Company shall handle personal information entrusted to it by its customers properly and shall not disclose personal information to third parties except in cases that correspond to one of the following:
• If the customer has consented to such disclosure;
• In the case of disclosures made to vendors whom we have commissioned to complete work in order to conduct a service requested by the customer; or,
• If such disclosure is required due to laws or regulations.

4. Security Measures for Personal Information
The Company shall take considerable security measures in order to ensure the correctness and safety of our customers’ personal information.

5. Customer Inquiry
If a customer themselves wishes to reference, amend, or delete their personal information, the Company shall respond to such requests upon confirmation of the customer’s identity.

6. Observance and Revision of Laws and Standards
The Company, along with observing the laws of Japan and other standards that are applicable to the personal information it holds, shall appropriately revise the contents of this policy and endeavor to improve it as necessary.

7. Inquiries
Please direct inquiries regarding the Company’s handling of personal information to the following address.

Contact Information
Please direct inquiries regarding this Privacy Policy to the following email address.
Kawamura Hamono Co., Ltd.